On the 8th January 2014 I was informed by Vodacom that I am being billed monthly by Mira Networks, for an apparent "service" I subscribed to in July 2011. I instructed Vodacom to cancel this "subscription" with immediate effect. At the same time Vodacom also issued me with a ...
I was under the impression I am signing a one year contract with them for uncapped internet but after a year when I wanted to cancel my contract because of slow internet they informed me I can't because I am in a 2 year contract. My internet is so slow I can't even open Google. I have witnesses ...
I am paying for uncapped adsl from telkom, which has been unusable for the last week so much so that I have to use another ISP for my bandwith. When I use telkom its very slow, using another ISP the internet is perfectly fine. Please TELKOM SORT THIS OUT... I am not going to pay for something which ...
I sent an email to [Email Removed] on the 2 months ago to cancel my line and convert it to prepaid, but nothing happened I went to gallaria cellc today and the lady there told the line is not canceled and I have to pay R150. This is nonsence as I sent the email well in advance. I need the line ...
I have been reporting poor signal at my premises. A technician was sent out to investigate the matter. The report was that a booster was needed and this will help greatly with the service, however vodacom has requested me to supply and install my own booster. I am upset with this level of treatment ...
This is for my husband's Vodacom phone. He got the new Samsung Note 3 on Tuesday. Everything seemed to be fine. He landed in Dubai this morning and when he tried to switch his phone on, he got a message from Vodaphone Protect saying that he must put his pin in. We did not even register for this??? ...