If you are lucky enough to get through to the call center to report a fault, which did take me about 10 attempts, to report that you line is not working - you will receive a reference number and a very quick SMS confirming your report. The SMS gives you a false sense of Telkom's actual intention to ...
I had a quiry about my account few weeks back, After a complaint on Hello Peter and they responded with a sms that I'll get credit and it was faulty after a phone call from Vodacom as well. Now I got my bill and it says my account is R5000 how in the world is this possible??? How could I have used ...
So I laid a complaint about Cell C, something along the lines of them being and half-wits. Yet I get no response. Not even a thank you for what in their books, should be a compliment. I have been MORE than double charged for my contract for 6 months and yet still got disconnected. I had to pay to ...
We purchased a Samsung tablet on our Vodacom contract Monday 6/1/2014, Our child goes to a private school starting tomorrow and they need the Samsung tablet to download their text books etc, Tomorrow being 13/1/2014. The tablet is still brand new in its original wrapping etc and will not charge or ...
Ive been call the insurance line for the last 2-3 weeks and im on hold for more than two hours ever time! I just need more information and get my phone insured without having to go into a store (not as easy as it sounds) can someone PLEASE contact me about getting my phone insured! ...
I received a recycled number from Mtn in 2012. I realized that my airtime just disapears. I finally contact MTN and they tell me there are active subscriptions on the number and they explain how i should unsubscribe. To my horror when I did as was told *141*5# i found three active subscriptions on ...