I have a contract with MTN which is under my partner's name. On 13 Jan 2014, they suspended both our numbers eventhough i have paid more than their monthly instalment on 20 Dec 2013. When i phoned the query, i was told i am not the account holder. I was using my office line. My partner couldnt ...
I was told that I cannot renew my package after 20 months to a lower Anytime200 package because it is the first time that I am upgrading, yet they are willing to renew my package as long as I stay on the current Anytime350 package. So what does this mean: 1) We want to take every last penny from ...
Phoned 10210, and sat in the queue on hold on your IVR for almost 100 minutes (98 to be exact), before getting a consultant who could not help me, and put me back in the queue. After 1h46 minutes, I finally got through to Bugela in DSL support. What happened to the call back feature? I've been ...
I am fed up with Autopage. I have been requesting that my upgrade be cancelled since last year November / December 2013. They collected the phone at end of November 2013 and I requested that the upgrade be cancelled as I was porting my number to Vodacom on 28 January 2014. I keep calling the call ...
Utterly Disgusted: I was only reconnected with the WRONG DATA PACKAGE. I requested the month to month 3G and have been given a 10G 10G. I am not paying for this. I need to know the following: 1. Is this over 24 months or month to month? 2. I asked for 3G at R129, SO why the above? I will not pay ...
I have been billed R174.99 extra on my Vodacom data contract because of Cellspice. I was not even aware that my number was subscribed to this service. I use this sim card in a tablet that does not receive sms's. I am not willing to pay for something I did not subscribe to or use. This is totally ...