Returned my new Sony Xperia within 15 hours (of which I was asleep for 8) only to be told that some reaction under the tab shows water damage- what nonsense it's been nowhere near water. What an excuse? I purchased the phone in good faith that it would work and the staff did no checks in the shop ...
Received a cold call from a tele-sale operator for Elite Mobile. I said I wasnt interested, he signed me up for the sms service anyway. Now I must pay to opt out. This is illegal. I demand the remove me from their system. ...
So I got a nasty supprise last month to only find out that Cell C billed me for an invoice dated back in 2011. After trying to locate this invoice with Nosipho in the call center using the ref numbers that shows on my bank statement only to find out that this invoice was actually paid now 3 years ...
I am being billed every month for two contracts and it is impossible to get any follow through from Vodacom or to speak to a senior person who will take responsibility for the complaint and follow it through. What does one have to do to get Vodacom take customer care seriously? This started in ...
To whom this message gets to. After finally receiving my ADSL line a month after first talking to the agent, it worked for a grand total of 5 days before the line went out. I tried logging a fault, but was told the system showed that my line was "under construction". Yesterday, I received ...
I will be cancelling all 4 my contracts with vodacom due to this: Last year 26 September 2013 i was due for a upgrade which i done telephonically, i was told by the consultant that the fee would be debited from my account when i asked how i must pay it. when debit order date came that amount was ...