Our internet line has been down since the 24th December and having called the support number several times nothing has been done regarding it. The last lady we spoke to said "it is with the technician dept and they are aware there is a fault and apologize for the inconvenience" As a ...
Phone was checked in on the 21 December 2013. Consultant advised that it would take 14 working days to receive the phone back because the phone is still under guarantee. Tried calling through to the customer contact centre of which you will be lucky if someone answers the phone. I called the shop ...
I have a wifi modem (0826876177) for home use with 3gb allocated per month. Was having problems with connection so phoned support on 30 Nov 2013 and was told to reset modem etc which worked but while on the phone I asked the consultant if I had any data left to which he replied yes a couple of megs ...
Hi there ..i called a few days ago as my contract with u is due to end, was told that i MAY get airtime this month as ur billing closes on the 20th, meaning that il get debited in feb, here's what i say, i called to cancel, so please keep ur airtime and certify that i don't get debited in ...
Got roped into a "competition" for a free cellphone and a month airtime, was "Randomly chosen", no mention of any contracts, no allowance of any debit orders to come off my account, laid a complaint almost 5 months ago, EC-ZHAZ-3UQK78 - after realizing money has been coming off ...
Went to telkom mobile on friday night for a new data contract - system was down. Elizabeth was so awesome - she asked me to complete the form to capture once system is up and running. She called me the next day to say that system is up and that she is busy capturing my info. She again called 10 ...