Mondo Mobile, or Rewards phoned me for an upgrade in Nov '13, we are now halfway through the first month of 2014 and I have still not received my new device or a courtesey call to explain the failure. I have sent them messages and e-mails to contact me ASAP and still no response from their side. ...
Two months ago I phoned Virgin mobile to ask them to cancel my contract and change my phone to prepaid as soon as it expires (which will be now end of Jan). Thursday I get a call from Virgin Mobile stating that I can upgrade my phone. I informed the lady that I do not want to renew my contract and ...
I signed a contract with MTN Menlyn Shop G 35 for a new Samsung Tab 3. I signed the contract on Friday 10th and they told me credit vetting will take 2-48 hours and so I patiently waited for more than 48 hours Finally they approve, I was sent an SMS telling me to come collect my device and I ...
I was approached by "selldirect" with an offer from Telkom Mobile which involves a two year contract and inter alia a 5000 MB data bundle. While thinking that it is a good offer I went for it. I have been connected on Saturday, 11 January. Monday morning I received a message that my data ...
I have 2 phones on top with Virgin Mobile for which I pay approximately R258 per month. My one line is suspended for more than 24 months, and the other for more than 4 months, whilst my debit order gets submiited and paid every month by ABSA. It is virtually impossible to contact either customer ...
I phoned the call centre on the 2nd. First spoke to Analisa. I have a contract that expired 20/12/2013 and wanted to ensure that it has been cancelled. I was told she cannot help me, I must contact someone else the next day. Asked her to take my details and get them to contact me the next day. ...