Went to a Telkom store to cancel my contract as my phone got. As part of the procedure an email was sent to the cancellation department and in the email it was Cleary written that my number should not be cancelled and should be ported back to prepaid. However that was ignored and my number was ...
I refer to both of these reference numbers: REQ:3061256, REQ:3015227 I have received two emails from MTN saying the matter of cancelling my contract after i complained to MTN on. However, to date, i have not received any help. I finally contacted the call center and they were unable to help. I have ...
Please can I just cancel my Telkom account? I called last year and was given a fax number that did not work, I've requested a call back on the website but have not been contacted. ...
I signed a new contract on the 24 December 2013. At the time the agent did not ask if I wished to port my number or that I will receive a new one. Being the 24 he said I must return on the 26th. I return to find them closed. I went to the telkom store in Greenstone and did a number port. The number ...
In April Of 2013 I requested Mweb transfer the ADSL line back to Telkom. I moved out of the premises in September 2013 that I was renting. I tried to cancel the line with Telkom and was told that they could not do so as the ADSL line was active with Mweb. Various phone calls over the last few ...
I just want to say thank you to Mtn insurance for making contact with me. I am so pleased to be getting my phone back. I have been an Mtn customer for years and it is nice to know that I can still depend on their good service. ...