Ek was nie bewus van al Roaming kostes-"Phone updates"ens nie gevolglik bogenoemde rekening. Ek verweer myself asvolg: Ons was in jaar 2012 ook in Namibia (my kinders bly daar) en het toe geen Roaming kostes gehad om te betaal. 1) Ek was sowat 2mnde voor ons besoek na Namibia 2x in MTN ...
On December 4th 2013 an invoice was made out to me, I paid the amount on the 18th (I've got bank statements to prove this). On January 6th 2014 I received an sms saying my account was in arrear, I went to pay that immediately only to find out it's for the same December 4th invoice. The lady at ...
I applied for a contract at the Telkom store (Springs) on the 30th of December 2013 and it was authorised on the 2nd of January. I went to the store on the 4th oj January to collect the phone but my number was not ported over to Telkom moblie before the contracted was initiated like i specifically ...
On 2 January 2014 I received a SMS from Vodacom to state that my call limit has been reached and that my account was soft locked. I called Customer Care to query this and was told that data usage was billed to my account, instead of the data bundle being used. I logged a query with reference number ...
I complained about Vodacom renewing my contract without my permission and then continuing to bill it when they specifically said that it was reversed, I even have a letter confirming the reversal. I then had a consultant call me. he first said he would convert the contract into prepaid, and he then ...
I recently converted from mtn to vodacom when i bought my phone on contract and it was under my dads contract as he is already an existing customer for 10 years. when i got the contract it was for R389 p/m and everything was agreed and signed upon. a month later my dad got the bill on 3rd October ...