I upgraded my contract last year from a blackberry contract to a Samsung. When I took a look at my billing I noticed that ever since then they have been charging me R59 for a blackberry subscription that was not cancelled. Who gave them the right to continue this service after the 24 months. ...
We have reported a fault on our line four times, getting a different reference number each time. Someone comes out, has a look around, does nothing, says that they will get back to us. Never do! Run a business from home and cannot carry on like this. Tried escalating with no luck. Terrible service. ...
I put in a order for a new phone and ASDL line. do Broadband package. 6 weeks later I still don't have anything. A technician came and fiddled with some lines here a few times, but left blaming the switchboard that is faulty. Trying to get an update has been a nightmare. They don't answer emails, ...
I reported a fault on my telephone lines (landline and internet) on the 8th of January 2014. I have phoned Telkom Business fault division every working day for the past 6 days. I have various reference numbers including an escalation number confirming these calls. Today I was told the technicians ...
Cell C has been over charging me for no reason. I had a Data contract with them, I destroyed the sim card long ago and had not been using it. When I was due for an upgrade I tried to have it migrated to a voice contract to which they said it can't be done a month later my debit order went off & ...
I applied for a new business line for our company in November last year, signed the contract, paid the required amount. First technician came out walked around and left without telling us what the status was. I had to phone Telkom and they said that a new Technician will come as they technician who ...