AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Cancel contract | #99942

Vodacom
Cancel contract

Hi

I have been with Vodacom for the past 10 years, 2 weeks ago i went to the vodacom store to get my upgrade as my current phone was giving me issues. The phone i wanted was unavailable and no one knew when it was coming out or at what pricing? i had a blackberry with BIS on and chose the samsung s3 mini as he suggested, 2 weeks later the s4 comes out and works out to a better deal than my phone how does that make sense at all? R369-R315 airtime 100mb vs cell c's 100 minutes 100 free sms's and 1 gig data for R399? or mtn's 200 min 200mb 100 free sms for R399? Its been 2 weeks now that i have this phone there must be a way by law that this can be cancelled as it was vodacoms negligence not knowing about the s4 details. This contract i am on does not make any sense. R518 with a 1 gig data bundle (s3 mini) where as the phone i wanted is R399 at other service providers???

Thanks Shuai

Date:

Company: Vodacom

Country: South Africa   City: Sandton

Category: Telecommunications

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