Complaint / review / scam report
Mtn
LOSING AIRTIME WHEN MIGRATING

I would just like to know from MTN why is it that i have signed a 24month contract, and are still sending me airtime and an invoice 3 days after termination date, i called the call centre number 808, and was told the onus is upon me to cancel the contract when its termination date is near, that makes absolutely no sense as i signed a 24month contract and not a 25month contract, i am however willing to pay the 25th months subscribtion only and not additional promo fees which is on the new invoice as if i have requested an upgrade or something because i have now been sent the airtime but now they tell me that i will forfeit the airtime when migrating back to prepaid, that is daylight, i also read one case of Eshazear at 13:21, Wed 13 March, he had the same problem and was given his airtime which he paid for, please cancel my contract and also give me my airtime i have paid fo
Author: Devon.VW


Offender: Mtn

Country: South Africa   Region: All Country   City: NATIONAL

Category: Telecommunications

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