AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Phone was on back order then discontinued | #91248

Vodacom
Phone was on back order then discontinued

I ordered a phone on the 24 Feb and was told its on back order they should get stock by the end of the week i accepted it and waited until they phoned me, i waited 2 weeks and phoned them, they told me they had not received stock yet i said okay cant control that so much on store level. I waited and waited 1 and a half months almost 2 now and no phone call, so i called them and they tell me its discontinued, i told the rep that i ordered more than a month ago and she replied she will check the system and get back to me, its been a week now and she still hasn't. They didnt even phone me to let me know its discontinued. But i expect to get the phone i ordered.

Date:

Company: Vodacom

Country: South Africa   City: Cavendish

Category: Telecommunications

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