I applied for a telephone line in June 2011 to be exclusively used for Internet usage. A month later I received a bill for R1937.60. It listed various charges that I was not made aware of when I applied for the line. I went to the Cresta Telkom store to lay a complaint. Instead of receiving a response from Telkom the account was handed over to MMM Capital (PTY) Ltd (Ref # 10076113). After numerous back and forth e-mail conversations with Joey from MMM Capital [Email Removed] she conceded and told me that Telkom had no explanation for the over charge and I should pay what I believed was the correct amount, excluding the "hidden" charges. I immediately made payment of R766.59. In March this year I received a hand over notice from a company called NuDebt ( [Email Removed] ) who is once again urging me to pay the amount of R1, 171.01. I have since been notified that the account has been handed over to their legal department. I now fear being listed at the Credit Bureau. I am hugely upset about the way Telkom is conducting themselves and hope to see this issue resolved as a matter of urgency.
0 comments