We are assisting in the winding up of an Estate and have been trying to close a Nashua Mobile account since 18 December 2012. To date we have posted a letter, sent 7 emails, lodged 2 complaints, visited our local PMB Nashua Mobile branch, and spent hours (not an exaggeration) on hold on various call centre numbers.
We have not received a single response to any of our attempts to contact Nashua Mobile, and still do not know the status of the deceased's account.
I have never come across such atrocious service in my life, though I'm sure if I was about to sign up for a new contract, I would have sales consultants at my beck and call.
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