AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Horrible Vodacom | #66600

Vodacom
Horrible Vodacom

I have just spent an hour on the phone with Vodacom Insurance 082 1952. First the call was answered and I was place on hold for 16 minutes before being cut off, then I redialed and spent 15 minutes on the phone unanswered.
The third time I spent 11 minuets on the phone before it was answered and then made the fatal error of asking to speak to a supervisor. All of this because of a damaged iPhone, which is under warranty but of course they claim the warranty is voided. All I wanted was my phone back, but now all I want is to cancel my vodacom contract.

Horrible Vodacom service!!!

Date:

Company: Vodacom

Country: South Africa   City: JHB

Category: Telecommunications

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