AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - FRUSTRATED BY PATHETIC SECURITY AND SERVICE | #6499

Telkom
FRUSTRATED BY PATHETIC SECURITY AND SERVICE

10/12/2012 - Personal belongings

01/01/2013 - Debit order from Telkommobi for R2769.07

02/01/2013 - Reversal done at bank Spoke to Yoliswa @ Telkom Direct Claremont who indicated 5 Samsung Galaxy S3's were purchased on my name Spoke to lady from H/O with email address [Email Removed] indicated I need to forward bank statement copy of id & an affidavit to her

03/01/2013 - Tried sending emails don't go through. 3hours of waiting finally spoke to gentleman with email address: [Email Removed] Was promised timeous feedback still have not received anything

11/01/2013 - Yoliswa calls & indicated phones were purchased at Kenilworth branch Nuha manager at Kenilworth calls & indicated some man Sameer came with individual who posed as me & informs me that this Sameer is under investigation No real help

12/01/2013 - Go to KC store and gentleman takes email I sent to [Email Removed] and promises feedback by 10 on 14/01/2013 No feedback and unable to reach store

I want this phones off my name as I did not purchase it. I dont understand how 8ta can sell 5 phones on the name of someone who will be unemployed as of June 2013.

Date:

Company: Telkom

Country: South Africa   City: Kenilworth Centre

Category: Telecommunications

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