I AM WRITING THIS REPORT ON BEHALF OF MY DAD AS HE IS NOT IN POSITION TO DO SO. PHONE WAS IN WARRANTY AND STILL IS IN WARRANTY. SEND IT TO THE STORE FOR SOFT WARE REPAIR. THE PHONE COMES BACK COMPLETELY DEAD N THE BATTERY IS FALLING OUT OF THE PHONE. IS IT THE TYPE OF SERVICE THAT YOU GIVE TO YOUR CLIENTS???
PLEASE INVESTIGATE URGENTLY AND RESOLVE THIS MATTER.
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