AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - MTN pressing legal charges against innocent victim | #51916

Mtn
MTN pressing legal charges against innocent victim

My husband's ID book was falsified roughly 1 1/2 - 2 years ago and used by an imposter at MTN Westgate Mall to open a MTN Cell phone account. Subsequently the investigating officer visited our home and advised us of this crime. My husband has on numerous times visited MTN brances in various locations and provided the case details to the helpdesk. It was conveyed to my husband that he should not be concerned that MTN was aware of the case which has been opened and that no further legal action will be taken against him.

We hereby provide you with the case details:
Case number: Roodepoort CAS 688/12/2011, at MTN Westgate Mall, Investigating officer WO Shibambu, Tel: 011 279 6400 Cell: 084 532 6090

To our surprise MTN appointed a lawyer SHAPIRO SHAIK DEFRIES & ASSOCIATES to collect the outstanding payment on this MTN cellphone account. They have been sending emails, phoning my husband and sms'ing him. Each time my husband explains to them that they are harrassing the wrong person. We sent them a letter with the above case details to assist them with prosecuting the correct person.

My husband fears being blacklisted and getting a bad credit rating because of this

Date:

Company: Mtn

Country: South Africa   City: LEGAL DEPARTMENT

Category: Telecommunications

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