AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - PLEASE HELP | #5066

Mtn
PLEASE HELP

My voicemail dissapeared in December. On dialing my number it only rings and no messages can be left. I have a reference 95509520.

My husband's voice mail works but he cannot dial 100 to retrieve the calls. It beeps once and then is just dead. His reference 95509591. Also since December.

We have been MTN clients for over 15 years and have lately been having endless problems with service, coverage and hand sets. We have 5 contracts and each one has had problems in the past 6 months.

I would like to know what the problem is and when it will be rectified. Our contracts expire in February so us renewing them will depend on the service we receive on these complaints.

808 is an absolute nightmare to contact. This week I held on for 30 minutes before hanging up in pure frustration.

Date:

Company: Mtn

Country: South Africa   City: Parkview

Category: Telecommunications

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