AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Paying for data on a top up contract | #47201

Vodacom
Paying for data on a top up contract

Good day
Msisdn: 0823326183
Invoice date: 03.02.2013
Ref: s3-sha3c-c6vev (billing)
On the 28th of January I did an upgrade at the I-store at Clearwater mall moving from a voice contract to a data contract where I insisted on getting a top up contract which is stated on the new contract, but when I received the above invoice it stated that I have additional data charges of R732.54 excluding vat and R835.10 in total which is not what I signed up for! There was absolutely nothing ambiguous about that.

This invoice needs to be rectified with emmidiate effect as I will not be paying for anything other what I signed for.

Regards

Date:

Company: Vodacom

Country: South Africa   City: Direct

Category: Telecommunications

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