AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Time limit on data bundle | #45462

Cell C
Time limit on data bundle

On Saturday I bought a R50 voucher from Cell C and converted it to a data bundle by sms'ing Cell C, and was astounded to get a message at the end of the transaction informing me that it is only valid for 1 month. This, to me, is totally unacceptable! Why should there be a time limit on a data bundle? And even if they can justify a time limit (which I doubt they can), why is it only 1 month? Also, I was not informed up front that there is a time limit on bundles - it was only at the end of the transaction that I was informed, and I have never seen a time limit specified on their advertisements, it is probably hidden in the small print so that most people don't even know about it. This is just another example of how Cell C extorts money from people, and I think it should be outlawed!

Date:

Company: Cell C

Country: South Africa   City: Johannesburg

Category: Telecommunications

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