This, is the 4th report... in ref with Wenzile Masina 1742813...
I went to the Mtn Kagiso branch and book the handset for repairs as require from the previour report. This is really incoviencing, everytime i want a feedback I have to poke Mtn for the response. I do wait for them to respond within 54 hours exc weekends, but never respond to me, that is really unprofessional of Mtn cause they do not keep their promises and make me a less valued client for their actions.
I did my part on the other side... my Imei no. 352891055581074
, Job no. 3272172 (Hvrc allandale),
M2647267 (collection number)... this are the details you wanted. Hope and wish the subject at hand will be resolved within the escalated time. At the end of the day i do not have my headset and would appreciate it being replaced.
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