AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Incorrect contract loaded | #41584

Cell C
Incorrect contract loaded

I explicitly requested a contract through cell c direct to be a TOP UP, and made it clear to the consultant that i do npt want an open line which has been fully recorded if you record your calls. I have since used my data under the impression that internet will cut off once my cap has been reached. I have now run a bill of almost R300 which should not have happened. I fully refuse to pay anything as cell c made the mistake not to honour my initial contract request. Please end my contract immediately and reverse the cost i incurred due to your error!!!

Date:

Company: Cell C

Country: South Africa   City: Head office

Category: Telecommunications

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