AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Im told im stupid by call centre agent! | #40421

Mtn
Im told im stupid by call centre agent!

I have been receiving miss calls since yesterday from a strange number. Today while i was on lunch another call came through and i answered. The gentlemwn introduced himself so fast i didnt even catch his name. He sais he was from MTN and because i have apparently have my number for the last 5 years with MTN i qualified for a new free phone. I informed him that i ported over to Vodacom more than 3 years ago. He said its fine but my number is still identified as MTN so i still qualify. I informed that i was not interested AT ALL. at this point he should have stopped yet he kept telling me its free and i said NO THANK YOU... and then the lovely reply was...'YOU STUPID! '
He then quite rudely disconnected the call.
If this is a u guys should look into it as your name is being tarnished... if not and this promotion is real then i am beyond disgusted by the level of service you guys have and also the standard at which you just randomoy hire people that deem it appropriate to speak to anyone like that.

I would appreciate arall back or any kind of response to get clarity on the mattte

Date:

Company: Mtn

Country: South Africa   City: Call centre

Category: Telecommunications

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