AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Bad Service | #338208

Cell C
Bad Service

Since end of July 2022 I tired to move one of my contracts to my wife's name (for business reasons), this was done at last on 09 August 2022 after I complained on Hello Peter.
Thabisile Ngcobo (Social Media Department) informed me that all is sorted.

Today my debit order went off still for both contracts, but I only have one contract under my name.
But my wife was not Debited for her amount.

yet again the issue was not sorted out.

Called Cell C customer care and they just said they can not help me.
so I will reverse the payment and not pay my account until Cell C have fixed this issue.
why do you even have a customer care department???

I will Not pay for poor service Again.
such poor service yet again.

Cell C you are loosing Customers with this type of poor service.

Date:

Company: Cell C

Category: Telecommunications

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