Vodacom has been promising to refund me, I am still wai since June 2022. They have been singing the same song since then. I even have lost count of the reference numbers I have been given and every time I contact them they give me a reference number and tell me to wait 7-14 days for the credit to clear. Today I was given another reference number and I was told AGAIN to wait another 7-14 days AFTER 4 MONTHS OF WAITING!!!
They don’t call nothing I am the one who always has to contact them with my airtime. I don’t even use any of their services. It feels like Vodacom scams people because this one time I called they don’t me they can see the debit and my details, however I don’t have an account with them. They always debit on the 1st of every month. I asked them to remove the DebiCheck and refund me even today nothing. I am so frustrated.