So after nearly a month of issues with my phone this is the copy and paste response i get from you
Dear Erika Woest
Please accept our apology for the delayed response.
I have escalated your query to the Vodacom Repairs Escalations so they may provide feedback. Your reference number is EC-0O81-3QEYU7 and they will contact you with feedback. You are also welcome to contact them on 0821944 (free call from Vodacom SIM).
Once again please accept our apology for the delayed response.
Regards
Candice Petersen
How can i make it clearer to you that I AM NOT INTERESTED IN YOUR EMPTY APOLOGIES, I WANT TO KNOW WHEN MY PHONE WILL BE REPAIRED OR ARE YOU GOING TO GIVE ME A NEW PHONE? I AM LOSING WORKING HOURS DUE TO MY PHONE AS THE ONE YOU GAVE ME A S A LOAN PHONE IS USELESS IN MY LINE OF WORK!!!
I want an answer TODAY or I will take this matter to the ombudsman HOW CAN YOU EXPECT ME TO SIT WITHOUT MY WORK PHONE FOR A WHOLE MONTH??? ARE YOU GOING TO RE IMBURSE ME FOR TIME AND MONEY LOST DUE TO YOUR COMPLETE LACK OF SERVICE!?!?!?!?!?!
YOUR SO CALLED SERVICE DELIVERY IS HORRIBLE AND I AM TELLING EVERYONE I KNOW TO STEAR CLEAR FROM VODACOM...
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