AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Held on for 40 minutes trying to contact Telkom | #322517

Telkom
Held on for 40 minutes trying to contact Telkom

I reported a fault on my ADSL line last week, . Telkom qiuick to acknowledge receipt of my reported fault but nothing has been done. I have no access to the internet and i need access urgently. I have to pay Telkom for a service yet when a fault is reported, they do absolutely nothing. I phoned today and held on for 40 minutes and then gave up holding any longer. How long do i, as a consumer need to continue paying this account but not getting any service? This is so third world and shoddy!!!

Date:

Company: Telkom

Country: South Africa   City: Sandton

Category: Telecommunications

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