On 03 Feb, i contacted an Openweb rep (MrBEEP) through the MYBB forums. I needed assistance regarding my account with them. Keeping in mind my uncapped gold account with them is for my specific needs. In this case i needed a little bit extra and thought they wouldn't allow it due my account Ts&Cs. MrBEEP responded in time with my query, needed a little bit of info, next thing i know they accommodated my request without hesitance. I tried my new login info this morning and it is working superbly.
I am really grateful for their assistance and i will remain a loyal customer not only because i have no issues with them, but because they proved they really value their customers and will go the extra mile in their capacity to accommodate our requests.
Keep up the outstanding service OPENWEB and give MrBEEP a bells!!
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