I'm only a relatively short time with OpenWeb, but I can already tell that their customer service is on the ball and responds quickly, AND, unlike another ISP I have personal experience with, they actually read my requests completely and take intelligent action (as opposed to just moving the ticket ...
PATHETIC SERVICE!!! Beginning of January the internet was not working. Called the call centre 3 times and was told I would be called back. Not once did they bother to call me back. I checked on the portal and it was saying I did not have an openweb package. I checked my bank statements and was not ...
Ordered a new home adsl service and was setup within 24 hours even on the weekend. I now have 2 accounts with OpenWeb and have only had great service. ...
I have had 2 Adsl lines in the last 5 years and both times chose OpenWeb as my ISP and I must admit that the customer service is excellent. Compared the the 3 other ISP's I got to deal with before trying OpenWeb they give by far the best service and feels the most homely, if I can use that term for ...
On 03 Feb, i contacted an Openweb rep (MrBEEP) through the MYBB forums. I needed assistance regarding my account with them. Keeping in mind my uncapped gold account with them is for my specific needs. In this case i needed a little bit extra and thought they wouldn't allow it due my account ...
I cancelled with OpenWeb last month because of slow international speeds and received confirmation that there would be no further transaction on my bank account from OpenWeb. Surprise surprise they ignored my request and I was billed again this month. ...