AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - WAYBIL: RW13155819-no news | #328907

Vodacom
WAYBIL: RW13155819-no news

Morning

Can i please get acknowledgement that this phone that was collected a week ago has been received by vodacom? That its being assessed? that its been thrown away? ANYTHING would be appreciated.

I honestly do not understand WHY I need to go to Hello Peter EVERY SINGLE TIME to get anything done or responded to.

This is unbelievable.

A1-SBOY-LMFTV

But if this is how you want to do it then so be it.
OLD QUERY:
I keep on getting calls as to why i stopped my debit order, I keep on saying check my phones history, job cards, how many devices I? ve been given "no history" devices and they all tell me to forward and email to [Email Removed] - which i do over and over. Lindiwe responds with "send me your address" and NOTHING happens until someone calls again to ask again why have i stopped the debit order.

I don't know how long this is going to go on but I guess in time somewhere someone will wake up.

In the meantime I? ve thrown that phone in a draw and bought myself a Samsung S4.

SANDTON REPAIR CENTER :

JOB NUMBER 9263667
JOB NUMBER 9292713
JOB NUMBER 9395422

VODACOM CUSTOMER CARE

Reference EC-ZH72-21QLSF
Reference EC-ZH72-21FAUA
Reference EC-ZHAU-2LPQ4P
Reference EC-ZH7Y

Date:

Company: Vodacom

Country: South Africa   City: Sandton City

Category: Telecommunications

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