AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - I m sending an e-mail now | #314437

Cell C
'I'm sending an e-mail now'

I have had it with PATHETIC service from this wannabe service provider. Yesterday I received a call from Blanche (who promised to contact me a WEEK ago) telling me that she had no idea I was looking for her. Then she went on about not knowing what happened to the handset I returned.

I want to cancel my contract with Cell C and they are refusing to do this. Money were deducted from my account, but I didn't receive any airtime or data. THAT'S!

Yesterday afternoon at 15:59 I received a voicemail from her, notifying me that she's sending me an e-mail. I'M STILL WAITING FOR THAT E-MAIL.

PLEASE, I'd like someone COMPETENT to phone me so that we can discuss the CANCELLATION of this BOGUS contract. You sent me a broken phone which you REFUSED to fix. Then it took you 3 WEEKS to collect. Then it got 'lost' at your repair center.

YOU LOT ARE USELESS.

Now I can't port my number to my new service provider, because it has to be on your network for 3 MONTHS. I won't ever recommend ANYONE to switch to Cell C. They're a bunch of unprofessional wannabe's.

I'm seriously DISGUSTED with you lot.

Date:

Company: Cell C

Country: South Africa   City: Call Centre

Category: Telecommunications

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