We have a problem with cell c sending us messages that our accounts are in arrears, in the first occasion we were billed before the billing date that made it impossible to have money in the account that resulted in an unpaid debit order fee. After this was fixed my wife received an e mail that her account is in arrears. The money is in the bank to cover the debit orders but was not debited. This will result in a negative credit report and that is unacceptable you should train your people to do the correct thing at the correct time. Up to today that account has not been debited what is wrong with you people?
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