AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Buying Data Bundles Impossible | #305391

Vodacom
Buying Data Bundles Impossible

I cant believe how difficult it is to buy a data bundle for my data sim card which is in a wifi modem.

I cant buy bundles using my credit card - broken service or something
I cant transfer bundles from my phone sim to my data sim. A service I cant activate according to the service desk.

The last option which the call center always tells me is to remove the simcard and place it a phone and buy airtime and convert it to data. This is not a option as I dont want to remove my sim card every time I want to buy data.

Not to mention how broken the MyVodacom site is, I cant view any balances of my linked data sim or any additional bundles I buy.

Date:

Company: Vodacom

Country: South Africa

Category: Telecommunications

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