Kindly be advised that in September 2012, I signed for an upgrade contract, selected Black berry 9230, with a monthly payment fee of R145. On 05 January 2014, that is after 15 months, the phone doesn't functions or switch on without any damage occurred to it. When I switch it on it doesn't switch on and when I insert a charger it shows a big battery sign with a x mark on it. My concern is that that this phone hasn't reached the 24 months period and now it can't function again, and I don't think I will be able to make a payment for something that doesn't work nor does it be useful to me. In this case I am not sure on what to do with it, or where to take it as it is under contract and if these no communication from Cell-c or any action taken, within 24 hours I will have to take this matter to ICASA to handle it and also stop the payments going into your account. Please note that you can only contact me on my office desk line 011 912 8236 or email me at [Email Removed]
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