AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - CAN T GET A SIMPLE CONTRACT CORRECT | #295322

Vodacom
CAN'T GET A SIMPLE CONTRACT CORRECT

I opened a 24 month MY GIG wireless router contract yesterday at Clearwater. I waited for 20 minutes to complete all the forms and the sales person told me that the contract is for 3 Gigs per month at R139. I doubled checked that the debit order is correct at R139 per month on the form. I received a sms shortly stating that the contract was opened for 2 Gigs of data, so why I'm I paying for 3 Gigs? I phoned the call centre and they make you hold on forever for the Accounts department. Vodacom, sort out your sh..t

Date:

Company: Vodacom

Country: South Africa   City: CLEARWATER MALL

Category: Telecommunications

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