I phoned MTN on 21 Desember 2013 and they let me hold on for more than a hour and 15 minutes without answer whereafter I just gave up. This is also by no means an isolated incident.
I have contracts at all 3 major cellular networks in SA and MTN's service is the worst by a mile.
I would advise no one what so ever to choose MTN
They are pathetic to put it lighly.