AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Vodacom-excellent customer service | #289745

Vodacom
Vodacom-excellent customer service

My son used the incorrect sim to download data. As soon as we realised the error we emailed Vodacom. They billed us R2000 for the data originally but after investigation by their IT department they only billed us for the data bundle which was R300. My son and I are thankful for the kind consideration shown by all who assisted.

Date:

Company: Vodacom

Country: South Africa   City: Head Office

Category: Telecommunications

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