I WANT TO LAUNCH AN OFFICIAL COMPLAINT AGAINST MARCIA NCUBE OF YOUR ACCOUNTS SUPPORT DEPARTMENT.I'VE BEEN STRUGGLING FROM 6 DECEMBER 2013 TO BE CREDITED. I DON'T WANT A CREDIT ON MY ACCOUNT I WANT MY MONEY BACK IN MY BANK ACCOUNT.THE ISSUE IS AS FOLLOWS: I HAVE A CONTRACT AT AUTOPAGE WITH NUMBER 0836621596. I PICKED UP ON MY ACOUNT THAT I HAVE BEEN BILLED FOR GPRS ON ABOVE MENTIONED NUMBER.I AM USING A NOKIA 100 PHONE THAT DONT HAVE GPRS. I AM WITH AUTOPAGE FOR SEVERAL YEARS. TILL NOW NO ONE CAN GIVE HER AN ANSWER TO WHAT THE PROGRESS IS ON MY REQUEST.MARIA NCUBE PHONED ME ONCE AND SEND ME AN EMAIL WITH IMEI NUMBERS THAT DOES NOT BELONG TO ME OR ANY OF MY FAMILY MEMBERS.SHE ASKED ME TO SEND HER A MAIL WITH ALL THE IMEI NUMBERS FOR ALL THE PHONE OF MY FAMILY MEMBERS THAT LIVE WITH ME. I SEND THAT ON 12 DECEMBER 2013.ABOVE MENTIONED NUMBER IS IN THE NOKIA 100 FOR A VERY LONG TIME NOW. NOW I WANT THIS MATTER TO BE RESOLVED AS SOON AS POSSIBLE.I WANT SOMEONE FROM YOUR HEAD OFFICE TO PHONE ME IN THIS WEEK. I AM GETTING REALY TIRED OF THIS NONSENSE. I AM A CUSTOMER AND IF THIS IS THE WAY YOU TREAT ME HOW DO YOU TREAT THE OTHER CUSTOMERS.
MY CONTACT DETAILS IS 0836663743
REGARDS
JACQU
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