AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Watch out!!! You won t get the correct product | #286667

Mtn
Watch out!!! You won't get the correct product

On 03/12/2013 I upgraded my contract to a TV deal from MTN.
I received the TV on 09/12/2013 and was dissapointed to see that the TV that MTN supplied does not match the specifications listed in the Yellowdeals leaflet where the deals was advertised.
The TV I recieved is a Samsung 40" TV, but, the deal specifies that it has: Advanced Active Bluetooth Shutter Technology, 1080 pixel Resolution, 3D FHD Glasses Included, 2D to 3D Conversion, Browse the Web, Stream Multiple Applications and Connect with Friends and Family on your TV, Wide Colour Enhancer Plus, Clear Motion Rate 400Hz, Ultra-slim Bezel.

The TV that was delivered to me (Model: UA40F5500AK) is not capable to do: Advanced Active Bluetooth Shutter Technology, 2D to 3D Conversion, Clear Motion Rate 400Hz and I also did not receive any 3D FHD Glasses or the Video Hub Voucher.

I complained at MTN Mimosa Mall who sent an email to Samsung, then someone from Micron phoned me to let me know that they did send me the correct TV that MTN specified to them, but it doesn't change the fact that MTN advertised different specifications to me than what the TV supports.

I emailed MTN Customer care on 10/12/2013, they didn't respond.

Date:

Company: Mtn

Country: South Africa   City: Contract

Category: Telecommunications

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