HI, A GUY BY THE NAME OF KAGISO FROM CELL C PHONED ME EARLY THIS YEAR IN CONNECTION WITH THE SPECIAL THEY HAD ON LAPTOPS, HE TOLD ME THAT THE PACKAGE IS R249 FOR 500MB AND BEACAUSE HE DOESNT HAVE A SIMCARD WITH THAT MB HE WILL GIVE ME 2 SIM CARDS TO MAKE UP THE MB, AND I ASKED IF IM STILL GOING TO PAY THAT R249 AND HE SAID YES, I WAS SO SUPPRISED LAST WEEK WED TO FIND OUT THAT IVE BEEN PAYING R45 EXTRA FOR THE OTHER SIM CARD, AND WHEN I MADE A QUIRY ON THAT R45 THEY TOLD ME THEY WILL OPEN A CASE WHICH WILL TAKE 24 TO 48 HRS, AND YESTERDAY ON THE 10TH DEC A LADY PHONED ME AND I EXPLAINED EVERYTHING TO HER AND SHE SAID SHE WILL SEND AN EMAIL TO KAGISO AND THEY WILL GET BACK TO ME BEFORE END OF BUSINEES YESTERDAY AND THEY NEVER DID, I PHONED AGAIN TODAY AND THE LADY BY THE NAME OF PEARL NZIMANDE WAS VERY RUDE WITH ME, SHE DOESNT HAVE CUSTOMER SERVICE.IM REALLY TIRED OF WAITING AND WAITING, I JUST WANT THEM TO REFUND ME MY ALL THE R45 I PAID, BEACAUSE I FEEL LIKE I WAS ROBBED, I MEAN KAGISO TOLD ME IL BE PAYING R249 AND HE NEVER SAID ANYTHING ABOUT R45 EXTRA SO IF THERES ANY PROBLEMS ITS NOT MY FAULT, THEY MUST SORT IT OUT WITH KAGISO. I STILL HAVE HIS CELL NUMBERS
0 comments