AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Loss of data | #280085

Vodacom
Loss of data

I have purchased the pay as you go data. What gets me is that I chose Vodacom because they are supposed to be the leading provider... but I spend my data bundle on TRYING to get onto web sites. It seems to be more on edge than on the blue light. As it is, the cost of data is in this country is unacceptable. I participated in the special... 1 gig for R169... but my balance still reflects 0. I received an sms stating it was purchased and when I queried with call centre they said it would take 5 days to reflect... that was a couple days ago. My mother did the same AND hers reflects 1 gig... she bought the promo about 2 weeks ago... still reflects 1 gig. UNACCEPTABLE the wastage of data. Looking elsewhere.

Date:

Company: Vodacom

Country: South Africa   City: Lakeside

Category: Telecommunications

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