AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - PAYING FOR A FAULTY PHONE | #276966

Vodacom
PAYING FOR A FAULTY PHONE

AM DEEPLY HURT AND DISAPPOINTED WITH VODACOM, THEY SOLD AND DELIVERED TO ME A FAULTY PHONE AND WHEN NOTIFIED THEY SAID THEY WILL COME AND GET IT AND THEY NEVER DID, THE JUST CONTINUED BILLING ME FOR IT INSTEAD. I'VE COMPLAINED TO THEM AND INITIALLY THEY SAID THEY WILL COME AND GET IT WITHIN 24HRS, WHICH NEVER HAPPENED AND WHEN I CALLED THEM THE SECOND TIME THEY SAID THEY WILL COME AND GET IT THE FOLLOWING DAY WHICH NEVER HAPPENED AGAIN. NOW WHEN I CONTACT THEM NO ONE KNOWS THIS AND DON'T KNOW HOW TO FOLLOW UP ON IT. IT JUST A DISGRACE THAT A BIG COMPANY LIKE THIS ALSO PEOPLE IN SUCH A WAY

Date:

Company: Vodacom

Country: South Africa   City: Gauteng

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google