AfricaComplaints.com » Telecommunications » Complaint / review: 8ta / Telkom Mobile - POOR CUSTOMER SERVICE | #267302

8ta / Telkom Mobile
POOR CUSTOMER SERVICE

I'm highly disappointed at the service im getting from Telkom Mobile, i took my phone for repairs on the 04.11.2013 and was told it will be back in 3 weeks but that didn't happen im told they don't know when it will be back i should call their call centre so i did but was told need to go to the store as they can not assist. For me i feel this is totally unfair as i'm paying a 24 moths contract but will have the phone for 23 month. I spoke to Adian the store manager and he was so sarcastic and asked me what do i want him to do, I should just wait i will get the phone.

Date:

Company: 8ta / Telkom Mobile

Country: South Africa   City: TELKOM EXPRESS ADDERLEY

Category: Telecommunications

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