AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - No help whatsoever from Helkom | #266088

Telkom
No help whatsoever from Helkom

I have been struggling for almost 5 months with a bad line I paid up to R4000 up until now.
I have phoned customer care, logged 4 calls from which 3 are "escalation" calls.

I have even received a reply on Hellopeter saying the will provide me with feedback. (see - https:///telkom/complaints/4-months-paid-and-still-no-service-1248598).

I am losing money from customers. I need a solution NOW. I tried cancelling my line today but not even that could be done due to people going home and not enough operators.

I will be lenient and Give telkom up until tomorrow morning 10am to resolve this matter. If they can fix it before 10 I will even retract my complaint I made to ICASA for sue.

all my references: 25BRK161113
ARS237572
555695

Get your act together Telkom and you might not get into the news like the following article - [URL Removed]

Date:

Company: Telkom

Country: South Africa   City: Randburg

Category: Telecommunications

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