AfricaComplaints.com » Telecommunications » Complaint / review: Access Park Cellular - Incompetence | #256305

Access Park Cellular
Incompetence

My Samsung Galaxy S2 screen was replaced by Access Park Cellular for R1300. I took it back the next day because the screen felt "loose", not fixed properly. They said that is because it's not "factory fitted". Unfortunately I spilt some coffee on the phone about 10 days later and took it immediately to Supreme Cellular in Canal Walk as they are absolute gurus at liquid damage. They informed me that the coffee had got into the phone because it was not "fixed into the frame properly" and had been put in with DOUBLE SIDED TAPE!! The technician told me that the damage would not have been at all severe if the screen had been fixed into the frame properly. I would now have to spend another R2000 to have the phone repaired which I was not prepared to do. Needless to say when I went back to Access Park Cellular they were not interested, didn't even want to listen to me. So to save myself a heart attack I decided to leave it as I knew I would get nowhere with them. Please be warned, ACCESS PARK CELLULAR DO NOT KNOW WHAT THEY ARE DOING! Don't attempt to have a phone repaired there.

Date:

Company: Access Park Cellular

Country: South Africa   City: Kenilworth

Category: Telecommunications

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