AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - R167.00 Airtime Gone! | #251307

Mtn
R167.00 Airtime Gone!

Ought airtime worth R180 last night around 7:30, i made a call to one number and today when i try to make another call i get told i don' have airtime. Called customer service and i spoke to a consultant who didn't help and she got me her supervisor named Lucky to help me. They say i bought data bundles with that amount and used it all up on the internet to which i deny and i keep insisting to them that i use a blackberry therefore i don't need any bundles and now they are telling me that it is their word against mine so i wont get any refund. R167 worth of airtime gone, just like that. Thanks a lot MTN

Date:

Company: Mtn

Country: South Africa   City: Durban

Category: Telecommunications

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