I have just come across a debit order on my bank statement from a company called PhoneBox
PhoneBox MD 1404353-1
I have never taken out anything of any sort nor have I signed any debit order authorities for this amount.
I would like to be provided with the following information from this company...
A signed application form
A signed debit order authority
A copy of my contract clearly stating what items i have insured.
I spoke to Cathy today regarding this. She cancelled this debit and said will send a request so they can listen to the call record. I ALSO WANT A COPY OF THE TAPE. Can only after that say if a refund will be done.
Bull k i am sick of this. Since i took out a contract with Virgen Mobile all this below things was loaded on my account without me agreeing.
Fonesure
So Music
and this - its been going off a while now.
Going to check my bank statements to make sure how much they took over the last months and i want ALL my money refunded to me.
Waiting for feedback.
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