AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - MTN - -THE WAY THEY BILL DATA ON ROAMING | #249494

Mtn
MTN - -THE WAY THEY BILL DATA ON ROAMING

I recieived a R16000 bill when i was in Tanzania for data.

I sent a picture via sms. cause of the way it works on the networks that picture look many many hours to get delivered.

MTN CHARGES FOR THAT. FOR SOMETHING I AM IN NO CONTROL OVER. A picture that is a KB in size and i have a data bill of many thousands.

Speaking to them is pointless and useless. The attitude is frustrating.

And a lot of it does not make sense. If i can pre-buy data for a few hundred rands and that lasts forever on roaming. why is pre-paid such a!

Trying to get a senior person to explain at MTN is also pointless, but let 702 call and they will jump.

I try and i dont even get an acknowledgement.

Lastly, i also had a limit and it seems data is not part of it.

So when they get they rates slashed by the regulator, they use methods like this to get back the revenue.

Date:

Company: Mtn

Country: South Africa   City: SOUTH AFRICA

Category: Telecommunications

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