AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Selling me one thing giving me anothe | #247705

Telkom
Selling me one thing giving me anothe

I WAS EXPLAINED OVER THE PHONE BY THE SALES LADY THAT ON THE DEAL I TOOK TELKOM DOESN'T THROTTLE MY SPEED IV GOT THE ADSL AND MODEM FOR 2 WEEKS PLUS AND THE SPEED IS LIKE SLOW AS EVER .
I AGREED ON A 1 MEG LINE WITCH OVER AND OVER I ASKED ARE YOU SURE THE LINE ISN'T THROTTLED WITCH I WAS ADVISED NOT AT ALL SINCE IV GOT IT THE FASTEST IV WENT WAS 40KB NOT EVEN HALF THE SPED AT LEAST SO THAT WOULD BE SELLING GOODS UNDER FALLS INFO IM DISAPPOINTED FOR SUCH BIG COMPANY NOT TO BE HONEST MAKES ME WONDER IF I SHOULDN'T GO WITH A DIFFERENT NET WORK IVE REPORTED THE FAULT SAY A GOOD FEW TIMES KEEP ON SENDING TECHS WHERE I PEAKED AT THE ONE TECHS LAPTOP REALIZED THAT IM ACTUALLY ON LOADED ON 512KB INSTEAD OF 1MB AND STILL THROTTLED BECAUSE I HAVEN'T EVEN REACHED HUNDRED KB THEY KEEP ON SENDING ME UP AND DOWN EXCUSES LAST NIGHT WAS THE FIRST LADY AT THE CALL CENTRE THAT WAS HONEST AND TOLD ME MY LINE IS THROTTLED

Date:

Company: Telkom

Country: South Africa   City: CALL CENTRE

Category: Telecommunications

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